Silver Key’s Quality and Organizational Excellence Program
Our Commitment to Quality and Excellence
Silver Key Senior Services is committed to providing the highest quality products and services possible to our clients. Furthermore, Silver Key is committed to accountability to the donors and funders who support us. We feel that we have an obligation to ensure that our programs are operating both effectively and efficiently, and that our resources are being used wisely as we seek to achieve our mission.
We strive for excellence in all we do, and are committed to continuous improvement. In order to achieve excellence, we seek the valued feedback from all with whom we have contact. We ask that you assist us by completing Customer Satisfaction Surveys or offering us feedback on a regular basis.
If you wish to offer feedback or discuss our services, please don’t hesitate to call Lori Nolen at 884-2322 or via e-mail at lnolen@silverkey.org.
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The components of Silver Key’s Quality and
Organizational Excellence Program are:
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