Currently accepting new riders! Call 719-884-2300 or email info@silverkey.org
How it works: 3 simple steps to ride
Register once
Call 719-884-2300 to become a Silver Key rider. We’ll ask a few simple questions to get you set up in our system.
Book your ride
Call the same number to schedule your transportation. Let us know where you’re going and when you need to be there.
Get ready to ride
Our friendly driver will pick you up at your door, help you to and from the vehicle, and ensure you arrive safely at your destination.
Reserve & Ride quick facts
Who can ride with Silver Key?
Available to anyone 60+ in Colorado Springs, Manitou Springs and surrounding communities.
Not sure if we serve your area? Enter your zip code below to check if you’re eligible for rides.
- Reservation hours are 8:00 am - 5:00 pm, Monday-Friday. Transportation service hours are 8:30 am - 4:00 pm
- Book rides up to two weeks in advance for the best availability
- Call at least one week in advance for most rides
- Same-day rides may be available for urgent medical needs
- We can accommodate wheelchairs, walkers, oxygen tanks, and other mobility aids
- A suggested $5 contribution helps keep our service running, but no one is denied service based on ability to pay
Getting ready for your ride
- Address details: Have your address and destination details ready when booking
- Pickup time: Be ready one hour before your scheduled pickup time
- Service animals: Ensure service animals are restrained when the driver arrives
- Medical equipment: Have any medical devices (oxygen, etc.) ready and in good working order
- Shopping bags: We can help with up to six grocery bags – your arms will thank you!
- Weather preparation: Dress appropriately for the weather and have any needed medications with you
Common questions
Is there a cost to ride?
To cover the costs of our transportation, we suggest a donation of $5 per ride. However, no one is denied service based on inability to pay.
Show all cost and payment details
The suggested donation of $5 per trip helps us continue providing this essential service. If your financial situation does not allow you to donate, rides are free of charge. The actual cost to provide each ride is around $25.
We accept cash, check (please write “transportation” in the memo section), and credit cards. You can pay when you ride, over the phone at 719-884-2300, through our website, or by mail to Silver Key, 1625 S. Murray Blvd., Colorado Springs, CO 80916.
When should I schedule my ride?
Plan ahead for the best options! We recommend booking your ride at least one week in advance. For the best availability and your preferred times, you can schedule up to two weeks ahead.
Show all scheduling details
Same-day rides may be available for urgent medical needs, but availability is limited. Recurring trips like weekly appointments can be set up with a single call.
For medical appointments, we suggest booking as soon as you know your appointment date to ensure we can accommodate you. Remember that early morning appointments (8:30-10:00am) tend to fill up quickly.
More questions you might have
Can I schedule regular, recurring rides?
Yes! We’re happy to set up daily, weekly, or monthly recurring rides for regular appointments or activities.
Can I bring a caregiver or companion with me?
Absolutely. Just let us know when you schedule your ride so we can ensure space for everyone.
What if I need to cancel?
Please call 719-884-2300 at least 24 hours before your scheduled pickup. If calling outside our office hours (7:30am-4:30pm), you can leave a message with your name and cancellation date.
My Silver Key driver doesn’t just take me to my appointments – he’s become a friend. Being able to get out and stay connected has made all the difference in my life.
Here are just a few places we take our riders
Where do you want to go? Let’s go together.
- Medical appointments and physical therapy
- Grocery shopping (up to six bags)
- Social activities and community centers
- Silver Key Connections Café and food pantry
- Worship services
- VA medical facilities for our veterans
Ready to ride?
Give us a call at 719-884-2300. We’re real people who listen and can help you figure out your options – no pressure, just conversation.
More ways we can help
Transportation is just one of the many ways Silver Key supports your independent lifestyle.
Silver Key Connections Café
Enjoy delicious meals and meaningful conversations in a welcoming environment where new friendships bloom over breakfast and lunch.
Food Pantry
Access nutritious groceries and pantry essentials in a dignified shopping experience designed to meet your specific dietary needs and preferences.
Visit our thrift store
Find unique treasures and quality merchandise while supporting Silver Key's mission. Our friendly staff can help you discover hidden gems, and we can even provide a ride to get you there!