Title VI

Silver Key is committed to ensuring that no individual is excluded from participation in, denied the benefits of its programs, activities or services, or subject to discrimination on the basis of race, color or national origin as per the Title VI of the Civil Rights Act of 1964, as amended.

Toward this end, Silver Key's departments and employees are responsible for carrying out the commitment to non-discrimination including the requirements of Title VI.

This includes the following:

  • To ensure that the level and quality of transportation services are provided to all
  • To promote full and fair participation in transportation decision making
  • To ensure meaningful access to Silver Key's programs and activities by persons with limited English proficiency
  • To identify and address, as appropriate, the human health, social, economic and environmental effects of Silver Key's programs and activities on all populations

USDA Non-Discrimination Statement (NDS):

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), religious creed, disability, age, political beliefs, or reprisal or retaliation for prior civil rights activity.

Program information may be made available in languages other than English.  Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the agency (state or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (833) 620-1071, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to:

  1. mail:
    Food and Nutrition Service, USDA
    1320 Braddock Place, Room 334
    Alexandria, VA 22314; or
  2. fax:
    (833) 256-1665 or (202) 690-7442; or
  3. email:

This institution is an equal opportunity provider.  For additional language options please visit:  https://www.fns.usda.gov/cr/fns-nondiscrimination-statement 

Filing a Complaint

For additional information on Silver Key’s non-discrimination obligations, or if you believe you have been subjected to discrimination under Title VI and would like to file a written complaint with Silver Key management, download one of the forms below and contact us:


Title VI Complaint Form (PDF)

Complaint Process:

Title VI Plan (PDF)


Silver Key Senior Service

1625 S. Murray Blvd.

Colorado Springs, CO

Email: info@silverkey.org


Title VI Overview - https://www.justice.gov/crt/fcs/TitleVI-Overview