Title VI - Silver Key Senior Services

Title VI

Silver Key is committed to ensuring that no individual is excluded from participation in, denied the benefits of its programs, activities or services, or subject to discrimination on the basis of race, color or national origin as per the Title VI of the Civil Rights Act of 1964, as amended.

Toward this end, Silver Key's departments and employees are responsible for carrying out the commitment to non-discrimination including the requirements of Title VI.

This includes the following:

To ensure that the level and quality of transportation services are provided to all
To promote full and fair participation in transportation decision making
To ensure meaningful access to Silver Key's programs and activities by persons with limited English proficiency
To identify and address, as appropriate, the human health, social, economic and environmental effects of Silver Key's programs and activities on all populations

USDA Non-Discrimination Statement (NDS):

In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity. Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.

To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/ad-3027.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the nature and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:

mail:

U.S. Department of Agriculture Office of the Assistant Secretary for Civil Rights

1400 Independence Avenue, SW

Washington, D.C. 20250-9410; or

fax: (833) 256-1665 or (202) 690-7442; or

email: program.intake@usda.gov

This institution is an equal opportunity provider.

This institution is an equal opportunity provider. For additional language options please visit: https://www.fns.usda.gov/cr/fns-nondiscrimination-statement

Filing a Complaint

For additional information on Silver Key’s non-discrimination obligations, or if you believe you have been subjected to discrimination under Title VI and would like to file a written complaint with Silver Key management, download one of the forms below and contact us:

Forms:

Title VI Complaint Form (PDF)

Complaint Process:

Title VI Plan (PDF)

Mail:

Silver Key Senior Service

1625 S. Murray Blvd.

Colorado Springs, CO

Email: info@silverkey.org

Resources:

Title VI Overview - https://www.justice.gov/crt/fcs/TitleVI-Overview